Terms & Conditions

Last Update: 09.06.2025

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These Terms of Use cover important information about services provided to you, charges and amounts we bill you, future changes to these terms, and automatic renewals. Please read them carefully.

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HOW THIS AGREEMENT APPLIES TO YOU

LIFEHACKR S.L.U., registered at Carrer Gremi de Sabaters 21, 07009, Spain (“us”, “we”, “our” or “LIFEHACKR®”), makes certain services, features, content, websites (or other linked pages), and applications available to you from time to time (collectively, the “Service(s)”).

Please read the following terms of use (“Agreement”) carefully before using the Services offered by LIFEHACKR®. This Agreement sets out the legally binding terms and conditions for:

Your use of the LIFEHACKR® App and related software and services,
Your LIFEHACKR® subscription, including access to the Services and any physical products (“Products”) provided in connection with your Membership (“Membership”), and
The Services.

Whether you purchased a Membership or received a Membership from a third party, including from an authorized third-party retailer or authorized third-party marketplace (each, an “Authorized Reseller”), this Agreement will apply to your use of the Services. This Agreement also applies to your use of the Services if you obtained a Membership for free, including a Free Trial (as defined in Section 7 below).

“You” and “your” refer to the person accessing or using the Services, or if you create an account on behalf of an employer, company, organization, or other entity, then (i) all references to “you” in this Agreement include you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf.

By accessing and using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not accept and agree to be legally bound by this Agreement, you are not authorized to use the Services.

LIFEHACKR® may modify this Agreement at any time and such modification will be effective upon posting such modifications to the Services. If a change is material, you may terminate this Agreement and request a pro-rated refund of Membership Fees by contacting support@lifehackr.com within 30 days of the posting of such material change (otherwise you waive your ability to seek a refund). By continuing to access or use the Services after such modification, you are agreeing to be legally bound by the modified Agreement.

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YOUR PERSONAL DATA

Details of how we collect and use your personal data are set out in the LIFEHACKR® Privacy Policy (lifehackr.com/privacy).

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1. INTRODUCTION

The LIFEHACKR® Membership includes access to the Services. The Services are provided to you by LIFEHACKR® and in connection with our partners, service providers, sponsors, or other affiliates.

LIFEHACKR® offers multiple Membership options (e.g. Monthly, Quarterly, and Annual). Currently available Membership options and pricing information for each Membership can be found at lifehackr.com/app.

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2. REGISTRATION

You must pay a subscription fee and open an account to obtain a Membership.

In order to use a Membership, you must subscribe, pay any applicable subscription fees (“Membership Fees”) as and when due, and create an account (“Account”). You agree to provide true, accurate, and complete information and keep your Account information current and updated. You shall not select or use as a username (i) a name of another person with the intent to impersonate that person; (ii) a name subject to any rights of a person other than yourself without appropriate authorization; or (iii) a name that is obscene, hateful, racially or ethnically offensive, or is otherwise inappropriate.

You are solely responsible for any and all activities that occur under your Account or password, and for keeping your Account password confidential and secure. You may never use another person’s account or registration information for the Services without permission.

You agree to notify us immediately of any breach of security or unauthorized use of your Account or password. You should never publish, distribute, or post login information for your Account. You have the ability to delete your Account at any time.

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3. ELIGIBILITY

You represent and warrant that you are at least 13 years of age or as mandated by the law of your local jurisdiction, provided that if you are under the legal age to form a binding contract in your jurisdiction, your use of the Services is subject to requirements of parental consent, in which case (i) your supervising parent or legal guardian is considered the user under this Agreement and is responsible for any and all activity; and (ii) you represent that your parent or legal guardian has reviewed and agreed to this Agreement and the Privacy Policy. If you are under age 13 or the age mandated by the law of your local jurisdiction, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time.

In some countries, we may set a higher age limit, such as 18 years of age, to set up an Account.

You are not permitted to access the Services where this Agreement or use of the Services is prohibited or to the extent offering, sale, or provision of the Services conflicts with any applicable law, rule, or regulation.

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4. USE OF THE SERVICES

LIFEHACKR® software, text, graphics, images, video, audio, data, and other technology and materials are made available to you through the Services (collectively referred to as the “Content”). The Content includes proprietary and third-party advanced technologies, such as artificial intelligence, machine learning systems, and similar technology and features (together, “AI Technology”), including third-party large language models (“LLM”).

Subject to this Agreement and your active and valid Membership, we grant to you a worldwide, non-exclusive, non-sublicensable and non-transferable limited license solely to (i) access and use (i.e., to download and display locally) the Content and the software and applications made available through the Services, in each case solely for your personal use of the Services.

You shall not sell, transfer, assign, license, rent, sublicense, modify, publicly perform, make a derivative version of, or distribute the Content except with our prior written permission.

You shall not use, copy, display, or store the Content for any purpose other than as expressly permitted in this Agreement or with our prior written permission. You shall not use, copy, display, or store the Content or otherwise exploit any Content in any way that violates any third-party right.

The Content may be owned by us or may be provided through an arrangement we have with others, including other users of the Services, or our licensors, partners, sponsors, or affiliates.

The Content is protected by intellectual property rights, including, for example, patent, trademark, copyright, and database rights. Unauthorized use of the Content may infringe such intellectual property rights and other laws. Other than your rights in any User Content (as defined below), you have no rights in or to the Content other than the limited right to use as set out in this Agreement. No other use is permitted without prior written consent from us or the owner of the Content.

If you violate any part of this Agreement, your permission to access and use the Content and Services automatically terminates and you must immediately destroy any copies you have made of the Content.

Various company, product, and service names displayed on the Services may be trademarks or service marks owned by others (the “Third-Party Trademarks”). Your use of the Services does not grant you, by implication, estoppel, or otherwise, any license or right to use any Third-Party Trademark displayed on the Services. The Third-Party Trademarks may not be used to disparage any applicable third party, any of their products or services, or in any manner which, in our reasonable judgment, may damage any goodwill in the Third-Party Trademarks.

The Services are provided to you for personal use only and may not be used in connection with any commercial activities except those that are expressly approved by LIFEHACKR® in advance in writing.

‍Links to external third-party sites. The Services permit access to content, recommendations, and data posted, stored, or displayed at the direction of users of the Services, for which we cannot accept any responsibility or liability. The Services also include access to, links to, and content, recommendations, and data from third-party websites, products and services (“External Services”). The External Services may include AI Technology, including LLM. These External Services are provided solely as a convenience to you, are not an endorsement by us of the content, recommendations, and data on or made available through such External Services, and may be subject to separate legal terms and conditions between you and third parties. The content, recommendations, and data of such External Services are developed and provided by others.

‍Actions you are specifically prohibited from taking. The following activities are expressly prohibited:

Collecting usernames and/or email addresses of other users by electronic or other means for the purpose of sending unsolicited email or other communications;An
y use of the Services which may harm or degrade the reliability, speed, or operation of the Services or any underlying hardware or software including, for example, by introducing malware, hacking or bypassing our security;
Use of web scraping, web harvesting, or web data extraction methods from LIFEHACKR® Services even if the Account owner gives permission;
Reverse engineering the Services or any underlying software, except to the extent this restriction is prohibited by applicable law;
Any use of the Services which is unlawful or in violation of this Agreement;
Any misuse of LIFEHACKR® Products provided as part of your Membership for purposes not aligned with their intended use.

‍Necessary Equipment. Use of your Membership is dependent upon a supported mobile device and internet access. It is your responsibility to ensure access to the internet and the functionality of your mobile device. You are responsible for all internet access charges. Please check with your internet provider for information on possible internet data usage charges.

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5. MEMBERSHIP

You must maintain a Membership to continue using the Services. If you do not maintain a Membership and pay all Membership Fees when due, this Agreement shall terminate.

If you purchased Services directly from LIFEHACKR®, your Membership will begin on the earlier of: (i) the day you first log in to the LIFEHACKR® App and activate your account, or (ii) thirty (30) days after delivery of any Products provided as part of your purchase, if applicable. Activation of trial memberships is described in Section 7. If you purchased Services from an Authorized Reseller, your Membership will begin on the day you activate access to the Services via the LIFEHACKR® App.

Your Membership will auto-renew unless you cancel before the renewal date. The Membership payment terms may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. The specific payment terms of your Membership are provided to you as part of your initial signup process and are incorporated into this Agreement.

By choosing a recurring payment plan, you acknowledge that such Membership Fees have an initial payment (“Initial Membership Fee”) (unless you sign up for a Free Trial as described in Section 7 below) and recurring payment feature. You authorize LIFEHACKR® to charge your credit card (or other selected payment method) for the Membership Fee and at the beginning of each subsequent billing period according to your subscription terms as described to you in the process of obtaining your Membership (e.g., monthly, quarterly, or annually depending on your Membership) until you cancel your Membership.

If you have obtained a free Membership, your free Membership shall continue until the earlier of (1) the end of the applicable free Membership period (or if no period is stated, 7 days), or (2) when otherwise terminated in accordance with this Agreement. If your free Membership has lasted longer than 6 months for any reason, LIFEHACKR® reserves the right at any time to modify or discontinue, temporarily or permanently, such free Membership, your Account, and your access to the Services with or without notice.

‍Reaffirmation of Authorization. Your non-termination or continued use of your Membership reaffirms that we are authorized to charge your Payment Method for any fees related to that Membership. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance or as otherwise described when you initially selected to purchase the Membership.

‍Changes to the Price and Membership Plans. We may change the Memberships and Membership Fees from time to time. We will notify you at least fifteen (15) days before any changes to your Membership Fee become effective. If you do not wish to accept the price change or change to your Membership plan, you can cancel your Membership before the change takes effect.

‍Non-payment. If any Membership Fees due are outstanding, your Account will go into an inactive state three (3) days after non-payment. In this inactive state, you may lose access to certain features within the LIFEHACKR® App and Services. You will, however, still be able to access any historical data that was stored prior to your Account entering an inactive state. Upon appropriate payment, your Account will be reactivated and you will regain full access to the Services. If your Membership has been placed into an inactive state due to late payment of Membership Fees, there is a risk that the data that would otherwise have been generated or logged during that period may not be recoverable.

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6. CANCELLATION OR TERMINATION

If you have a monthly Membership, you may cancel your monthly Membership at any time, but your cancellation will only be effective as of the end of your initial commitment period (or thereafter the end of the currently paid month).

To change or cancel your Membership, go to Account settings in the LIFEHACKR® App If you cancel your Membership during the middle of your Membership term, your Membership will be terminated as of the expiration of your then-current term and will not be renewed. You may continue to use your Membership until the end of your then-current term. LIFEHACKR® will not provide any prorated refund of any portion of the Membership Fee paid for the then-current Membership term. If you do not want to continue to be charged on a recurring basis, you must cancel your Membership before the end of the then-current term.

Upon termination of your Membership, all licenses granted to you under this Agreement shall terminate automatically, your right to use the Services shall cease, and your User Content, as defined below, will no longer be available to you through the Services. However, you can request a copy of your data by following the instructions set forth in the LIFEHACKR® Privacy Policy: https://lifehackr.com/privacy.

Unless otherwise prohibited by law, and without prejudice to our other rights or remedies, LIFEHACKR® shall have the right to immediately terminate your access to any or all of the Services if you breach any of the terms of this Agreement.

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7. TRIALS

LIFEHACKR® currently offers a free seven-day trial period to end users in select countries (a “Free Trial” or “LIFEHACKR® Trial”) to allow the end user to try the Services before committing to one of the LIFEHACKR® Membership options.

If you select a Free Trial, you will be able to access and use the LIFEHACKR® Services during the Free Trial period. The Free Trial may include temporary access to premium content, app features, or digital coaching as determined by LIFEHACKR® at its sole discretion.

Your Free Trial will come with an associated 12-month Membership, which shall automatically begin at the end of the LIFEHACKR® Trial period unless you cancel your LIFEHACKR® Trial before the trial period ends. If you do not cancel your LIFEHACKR® Trial in time, you will be billed an upfront fee equivalent to a 12-month Membership at the end of the Trial. Memberships will be subject to the auto-renewal terms provided in this Agreement.

You may cancel your LIFEHACKR® Trial at any time during the Trial period via your Account settings. If you cancel during the Free Trial, no charges will apply. If you do not cancel before the end of the Trial period, the associated paid Membership will begin and charges will be applied according to your selected payment method and plan.

Free Trials are available to new end users in select countries as indicated in the signup process. LIFEHACKR® Trials are subject to all other applicable terms and conditions set out in this Agreement.

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8. PAYMENT OF FEES

Fees. You agree to pay the Membership Fees as described in this Agreement and during the purchase and payment process, including without limitation the non-refundable Initial Membership Fee (as described above). Any payment terms presented to you in the process of obtaining your Membership are deemed part of this Agreement and are incorporated into this Agreement by reference. Unless otherwise stated, all Membership Fees are non-refundable, even if you stop using the Services.

‍Billing. We may collect payments from you directly or we may use a third-party payment processor (“Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for your Membership. The processing of payments by a Payment Processor will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for any errors by a Payment Processor. By choosing to purchase a Membership, you agree to pay us, either directly or through a Payment Processor, all Membership Fees and other charges at the prices then in effect and in accordance with the applicable payment terms, and you authorize us, through a Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using your selected Payment Method. We reserve the right to correct any errors or mistakes that we or a Payment Processor make even if we or a Payment Processor have already requested or received payment.

‍Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or other provider of your chosen Payment Method. If we, through a Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

‍Current Information Required. You must provide current, complete, and accurate information for your billing account. You must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us or our Payment Processor if your Payment Method is cancelled (e.g., for loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your username or password. Changes to such information can be made at account settings in the LIFEHACKR® App. If you fail to provide any of the information described above, you agree that we may continue charging you for any Membership Fees under your billing account unless you have terminated your Membership in accordance with this Agreement. SUCH TERMINATION WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT.

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9. AI TECHNOLOGY

The LIFEHACKR® Services may include access to artificial intelligence technologies, including proprietary models and third-party large language models (“LLM”), made available to enhance your user experience. These technologies may allow you to submit queries, prompts, or other inputs and receive content, recommendations, data, or other responses generated by the AI (“Output”).

You acknowledge and agree that, in addition to the limitations and disclaimers set forth elsewhere in this Agreement, the use of AI Technology and its Output involves important limitations and risks. These include, but are not limited to:

Output may contain inaccuracies, errors, or misleading information and may not be reliable.
AI Technology is based on pre-trained models and algorithms, which lack true creativity, contextual understanding, or critical thinking, and may generate repetitive or generic results.
AI may struggle to interpret cultural context, idioms, slang, or subtle nuance, which may lead to content that is out of context or nonsensical.
AI Technology does not experience emotion and may generate Output that lacks empathy or emotional awareness.
Biases in training data can result in Output that is unintentionally discriminatory, offensive, or otherwise inappropriate.
AI may not perform well in complex tasks requiring human reasoning, discernment, or ethical judgment.
The quality of Output is highly dependent on the quality, diversity, and accuracy of the data on which the AI was trained—which may be flawed or limited.
AI-generated content may lack a personal touch, depth, or warmth, potentially making it feel impersonal or disconnected.

You agree to use your own independent judgment, critical thinking, and discretion before relying on or acting upon any Output provided by the Services. All AI-generated Output is provided for general informational purposes only and should never be considered a substitute for advice or services from qualified professionals.

To the fullest extent permitted by applicable law, LIFEHACKR® disclaims all liability arising from or relating to your use of AI Technology or reliance on any Output.

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10. FITNESS-RELATED CONTENT

The Content, including AI Technology, available through the Services may include training recommendations and other media to help you meet your health, fitness, and wellness goals. You acknowledge and agree that LIFEHACKR® is not a healthcare provider, personal trainer, or fitness instructor, and that the Services (including any recommendations and any information that may appear to be personalized) may not be appropriate for your specific needs or conditions.

If you have any concerns about your health or fitness, consult your doctor before starting any new exercise, nutrition, or wellness program. LIFEHACKR® is not responsible for any results that may or may not be obtained from use of the Services.

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11. MEDICAL

LIFEHACKR® Services are not medical advice and, except as otherwise indicated, LIFEHACKR® Services and any associated Products are not medical devices.

LIFEHACKR® provides the Services to help you track, manage, and reflect on wellness-related information. All Content available through the Services is for general fitness and informational purposes only. LIFEHACKR® Services may include metrics such as recovery insights, sleep analytics, or other indicators; however, these are subject to limitations and are not guaranteed to be error-free or clinically accurate. Except as specifically indicated, LIFEHACKR® Services are intended solely for personal wellness tracking and not for making medical decisions.

You should always consult a qualified and licensed medical professional before beginning or modifying any diet, exercise, consultation, or training program. You acknowledge that physical and mental health activities carry inherent risks of bodily injury, property damage, or death, and you voluntarily assume all known and unknown risks associated with such activities.

Use of the Services, or communication with us via the internet, email, or any other means, does not create a doctor-patient relationship. The Services and any results or Content displayed via the Services, whether provided by LIFEHACKR® or third parties, are not medical advice and are not intended to be a substitute for:
(i) advice from your doctor or other medical professionals, or
(ii) a visit, call, or consultation with your doctor or other healthcare provider.

The Services and any associated Products are not intended to diagnose, prevent, monitor, treat, or alleviate disease; nor are they intended to diagnose, monitor, treat, alleviate, or compensate for an injury or disability; nor are they intended to investigate, replace, or modify anatomical or physiological processes, control conception, or achieve any principal intended medical purpose in or on the human body by pharmacological, immunological, or metabolic means—even if supported in part by such means. You should not use the Services or any Content provided by LIFEHACKR® to diagnose or treat a medical condition.

If you have any medical questions or concerns, contact a licensed medical professional immediately. Never disregard medical advice or delay seeking it because of any Content presented in or through the Services.

The LIFEHACKR® Services are not intended for use in emergency or life-threatening situations. If you are experiencing a medical emergency, call your local emergency services immediately.

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12. CHANGES TO SERVICES

We reserve the right to modify the Services at any time without prior notice or refund, including in the following circumstances:

To comply with law, regulation, court order, or governmental directive;
To implement technical adjustments and improvements (e.g., addressing security vulnerabilities);
To enhance and update the Services with new functionality or improved performance; and
To discontinue any feature, component, or content, provided that the core functionality of the Services—such as wellness tracking and personalized coaching—remains generally available.

If we make changes that do not fall into the categories above and such changes are considered material, you may cancel your Membership and request a pro-rated refund for any prepaid Membership Fee by contacting support@lifehackr.com. You must make this request within 30 days of the effective date of the change; otherwise, you waive your right to seek a refund for such change.

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13. USER CONTENT

The Services may allow you to submit content, such as profile details, journaling data, survey answers, or community posts (“User Content”). Any User Content you choose to share with others is governed by your account settings.

You acknowledge that LIFEHACKR® does not guarantee confidentiality for User Content that you submit and choose to make publicly available or share with others.

You are solely responsible for all User Content you provide. By submitting User Content, you affirm and warrant that:

You own or have the necessary rights, licenses, consents, and permissions to use and authorize us to use all proprietary rights (e.g., copyright, trademark, publicity, etc.) in and to the User Content, and
You have obtained all necessary permissions and/or legal bases to share personal data or identifiable information of others, if applicable.

By uploading or submitting User Content, you grant LIFEHACKR® a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable and transferable license to:

Reproduce, host, display, and share your User Content via the Services, including making it available to other users (if permitted in your settings);
Modify, adapt, aggregate, and prepare derivative works of your User Content;
Share User Content to social platforms (e.g., Instagram, Facebook, TikTok, etc.), if enabled in your sharing preferences;
Use User Content in promotional or advertising materials for the Services; and
Improve our Services through analysis and use of your User Content.

If you wish to delete your User Content or withdraw your license grant, please contact privacy@lifehackr.com.

If your User Content includes personal data (as defined by the EU or UK GDPR or other applicable laws), and you share that data with third parties using the Services, you provide your consent to that sharing.

Additionally, if you are using the Services on behalf of, or through access granted by, a coach, team, or other affiliated organization (“Managing Entity”), your User Content may be accessible to that entity as outlined in our Privacy Policy. LIFEHACKR® is not responsible for the Managing Entity’s use or disclosure of your data.

You agree not to submit any content that:

Violates intellectual property rights unless you have express permission;
Contains false, defamatory, harassing, or offensive content;
Contains pornography or sexually explicit material;
Promotes illegal activity;
Constitutes unauthorized advertising or spam; or
Impersonates any individual or misrepresents your identity.

We do not endorse User Content, and we disclaim liability associated with it. We reserve the right to remove any User Content and may terminate your access to the Services for violations of this Agreement or applicable law, including but not limited to repeat or severe violations of intellectual property rights.

If you are a copyright owner or an agent thereof and believe that any content on the Services infringes your copyright, you may send a notice under the DMCA or applicable EU/UK copyright law to legal@lifehackr.com.

Such notice must include:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices unrelated to copyright infringement or violations of this Agreement will not be processed via this channel.

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Our rights to remove User Content. If LIFEHACKR® removes or restricts access to your User Content, we will notify you and provide a reason, unless we are legally prohibited from doing so. You may request a review of our decision by contacting legal@lifehackr.com.

To report any content you believe violates the law or our policies, please email legal@lifehackr.com.

‍Feedback. If you submit any feedback, ideas, or suggestions to LIFEHACKR®, you grant us the unrestricted right to use, reproduce, and share that feedback without compensation. We are not obligated to use your feedback and do not waive the right to use similar ideas developed independently.

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14. RETURNS AND REFUNDS POLICY

‍30-Day Return Policy. If you are unsatisfied with your LIFEHACKR® Membership or any LIFEHACKR® Products, you may cancel your Membership and/or return any LIFEHACKR® Products at your own expense within thirty (30) days of receipt for a full refund.

For purchases made directly from LIFEHACKR®, you must initiate your return request within thirty (30) days of receipt by following the instructions in the “Standard Return Procedure” section below.

If you purchased through an Authorized Reseller, you must return the product to the original point of sale, subject to the reseller’s return policy. LIFEHACKR® is not responsible for processing returns or issuing refunds for purchases made through third parties.

‍Standard Return Procedure. To request a return, contact our Support Team at support@lifehackr.com. A return shipping label will be provided. Once a return is initiated, you must return the Product within thirty (30) days from the date of your request, in its original state, unused, and in original packaging. If the return is not completed within this period, you will not be eligible for a refund. After the 30-Day Period, refunds are not available.

‍Refunds Policy. This section applies to all physical LIFEHACKR® Products. If the goods we deliver are not what you ordered, are damaged or defective, or are delivered in an incorrect quantity, we shall have no liability to you unless you notify us by email at support@lifehackr.com within 30 calendar days of receiving the goods.

If you do not receive goods ordered by you within 30 calendar days of the order date, we shall have no liability unless you notify us within 37 calendar days from the order date, either by email or at our contact address.

If you notify us of a problem under the above conditions, our sole obligation will be, at your option:

To make good any shortage or non-delivery;
To replace any goods that are damaged or defective; or
To refund you the amount paid for the affected Products via your original payment method. We will process the refund as soon as reasonably possible and, in any event, within 30 calendar days of confirming your right to a refund.

You are responsible for complying with all applicable laws and regulations related to the import or export of any goods. This includes obtaining any necessary customs or import permits. We make no representations and accept no liability in respect of the importation or exportation of goods purchased from us.

If you fail to take delivery of the products or do not provide adequate delivery instructions, we may cancel the order and retain the goods. In this case, you will receive a refund for the product price but remain liable for the delivery charges.

If you are not home at the time of delivery and fail to rearrange delivery or collect the package from the delivery depot, we will attempt to contact you for further instructions and may charge for storage or redelivery. If we are unable to contact you despite reasonable efforts, we may terminate the agreement.

If you provide incorrect details when creating your account—including but not limited to name, email, shipping address, or payment information—and do not notify us within 3 calendar days, we shall not be liable for non-delivery of Products.

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15. WARRANTY

As a consumer, you may have rights under applicable law that cannot be limited or waived. This Agreement does not limit any of those rights.

Except as described in Section 14, and to the extent permitted by law, the LIFEHACKR® Services and Content are provided “as is” and “as available,” without warranties of any kind, either express or implied. We specifically disclaim all implied warranties to the fullest extent permitted by law, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, LIFEHACKR®, its affiliates, partners, and their respective officers, directors, employees, agents, suppliers, or licensors, make no warranties or representations about the Content or the User Content or Services, including but not limited to accuracy, completeness, timeliness, or reliability (including, without limitation, the availability level of the Services on a daily or weekly basis).

To the fullest extent permitted by law, neither LIFEHACKR® nor its affiliates or partners shall be subject to liability for truth, accuracy, or completeness of any information conveyed to users of the Services or for errors, mistakes or omissions therein or for any delays or interruptions of the data or information stream from whatever cause. Further, LIFEHACKR® does not guarantee that the Services will be uninterrupted, error-free, or free of harmful components (e.g., viruses or malware). If the use of the Services results in the need to service or replace equipment, software, or data, LIFEHACKR® is not responsible for those costs. You agree that you use the Services and the Content at your own risk.

While we strive to provide high-quality support, LIFEHACKR® does not make warranties regarding the availability or response times of support services.

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16. LIMITATION OF LIABILITY

IN NO EVENT SHALL LIFEHACKR® BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE LIFEHACKR® SERVICES, PRODUCTS, AND/OR THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, IN EXCESS OF ONE HUNDRED DOLLARS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In some countries, consumer protection laws may not allow certain disclaimers or exclusions or limitations of liability and consequently some of the disclaimers, exclusions and limitations of liability in this Agreement may not apply in whole or in part. In some countries, this includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. In such cases, our liability shall not be limited as prohibited by law, and shall be limited to the greatest extent permitted by law.

If the laws of your country would otherwise prohibit the full enforcement of the limitations of liability set forth above, then the following alternative limitation shall apply:
(1) LIFEHACKR® does not accept responsibility for any loss or damage that was not caused by a breach of this Agreement by LIFEHACKR®, or that was not a reasonably foreseeable consequence at the time you agreed to this Agreement; and
(2) LIFEHACKR® does not limit or exclude liability for death or personal injury caused by our negligence or that of our employees, agents, or subcontractors, nor for fraud or fraudulent misrepresentation.

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17. INDEMNITY

To the extent permitted by law, you agree to hold us and our subsidiaries, affiliates, officers, agents, suppliers, employees, partners and licensors harmless from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from:

Your User Content;
Your breach of this Agreement;
Your uploading of, access to, connection to, or use or misuse of the Content or the Services; or
Your violation of law.

You agree to cooperate with any reasonable requests assisting our defense of such matter.

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18. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by events outside our reasonable control ("Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or circumstances beyond our control.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government.

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19. GENERAL

Other important legal terms you need to be aware of:

‍Dispute Resolution. PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT AFFECTS HOW DISPUTES BETWEEN YOU AND LIFEHACKR® ARE RESOLVED.

You can decline the arbitration clause in this section by contacting legal@lifehackr.com within 30 days of first accepting this Agreement and stating that you (include your full name) decline this arbitration agreement.

UNLESS PROHIBITED BY THE LAWS OF YOUR LOCAL JURISDICTION, YOU AND LIFEHACKR® AGREE TO GIVE UP ANY RIGHTS TO LITIGATE DISPUTES RELATED TO THESE TERMS OR THE LIFEHACKR® SERVICES OR PRODUCTS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND LIFEHACKR® ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OR USE OF THE LIFEHACKR® SERVICES OR PRODUCTS SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION, UNLESS PROHIBITED BY APPLICABLE LAW.

Arbitration shall be conducted under the applicable arbitration rules of the Spanish Arbitration Act (Ley 60/2003, de 23 de diciembre, de Arbitraje), as administered by a mutually agreed independent arbitral institution located in Madrid, Spain, unless otherwise required by applicable law. The arbitration proceedings shall be conducted in Spanish or English, depending on the parties’ mutual agreement.

The arbitrator(s) shall have exclusive authority to resolve any dispute concerning the existence, validity, or enforceability of this arbitration agreement, including any claim that it is void or voidable. The arbitrator(s) shall be empowered to grant any relief available under law or equity, and the award shall be binding and enforceable in any competent court.

We will be responsible for paying arbitration fees, and will determine the number of arbitrators (one or a panel of three) and method of selection (subject to your approval, not to be unreasonably withheld).

You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR LIFEHACKR® WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any part of this arbitration agreement is found unenforceable, that part shall be severed and the remainder shall remain in effect. If arbitration is ultimately held to be unenforceable in your jurisdiction, or your claim is not subject to arbitration, you and LIFEHACKR® agree that any judicial proceeding (other than small claims actions) will be brought in the venue agreed below.

‍Law and Jurisdiction. This Agreement shall be governed by Spanish law. Any dispute arising from, or related to, this Agreement shall be subject to the non-exclusive jurisdiction of the courts of Palma de Mallorca, Spain. If you are a resident of the European Economic Area (EEA), Switzerland, or the United Kingdom, the governing law and jurisdiction shall be those of your country of habitual residence as required by mandatory consumer law.

‍Limitation on Claims. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the LIFEHACKR® Services or Products must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.

‍Assignment. This Agreement, and any rights and licenses granted under this Agreement, may not be transferred or assigned by you, but may be assigned by us if such transfer or assignment does not materially affect your rights under this Agreement (other than the change of counterparty). This Agreement will inure to the benefit of our successors and permitted assigns.

‍Severability. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

‍Waiver. Failure by us to act on or enforce any provision of this Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance.

‍Entire Agreement. Except as expressly agreed by us and you, this Agreement and any other terms presented to you in connection with your creation of your Account and payment of Membership Fees constitute the entire agreement between you and us with respect to the subject matter, and supersede all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter.

‍Survival. All sections of this Agreement that, by their nature, should survive termination will survive termination, including, without limitation, the sections entitled User Content, Indemnity, Disclaimer of Warranty and Limitation of Liability, and General (including Dispute Resolution).

‍Third Party Distribution Channels. LIFEHACKR® offers software applications that may be made available through the Apple App Store, the Google Play Store or other distribution channels (“Distribution Channels”). If you obtain such software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. This Agreement is between you and us only, and not with the Distribution Channel. To the extent that you utilize any other third party products and services in connection with your use of our Services, you agree to comply with all applicable terms of any agreement for such third party products and services.

With respect to Software that is made available for your use in connection with an Apple-branded product (such Software, “Apple-Enabled Software”), in addition to the other terms and conditions set forth in this Agreement, the following terms and conditions apply:

LIFEHACKR® and you acknowledge that this Agreement is concluded between LIFEHACKR® and you only, and not with Apple Inc. (“Apple”), and that as between LIFEHACKR® and Apple, LIFEHACKR®, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.
You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the App Store Terms of Service.
Your license to use the Apple-Enabled Software is limited to a non-exclusive, revocable, non-transferable license to use the Apple-Enabled Software on an iOS Product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software to you, if any; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, which will be the sole responsibility of LIFEHACKR®, to the extent it cannot be disclaimed under applicable law.
LIFEHACKR® and you acknowledge that LIFEHACKR®, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
In the event of any third-party claim that the Apple-Enabled Software or the end-user’s possession and use of that Apple-Enabled Software infringes that third party’s intellectual property rights, as between LIFEHACKR® and Apple, LIFEHACKR®, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
If you have any questions, complaints or claims with respect to the Apple-Enabled Software, they should be directed to LIFEHACKR® at the e-mail address, phone number or mailing address set forth in Section 20 of this Agreement.

LIFEHACKR® and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you with respect to the Apple-Enabled Software as a third party beneficiary thereof.

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20. CONTACT

If you have any questions regarding the Services, please contact our Support Team via support@lifehackr.com. Our mailing address is:

LIFEHACKR, S.L.U.
Carrer Gremi de Sabaters 21, Local 7
07009 Palma (Illes Balears)
Spain